Nicola Cooper
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How do I close my account?
Please contact us and we'll arrange this for you.
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What is Persistent Debt?
The Financial Conduct Authority (FCA) have introduced new rules with the aim of helping customers avoid long-term debt. If you've been making minimum or low payments over the past 18 months, you ma...
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Do you offer a text message payment service?
Yes – we can send a message to your smartphone with a link to a secure payment site. After you make your first payment we can either: Store your card details, so that future payments can be automa...
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Can I call you to sign up for Simply Be Perks?
No, Simply Be Perks is only available online. Click here to sign up!
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How do I change the name on my account?
Please click here to provide your details, along with one of the following legal documents: Marriage certificate or Civil Partnership certificate, either issued in the UK or registered overseas (b...
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How do I change my credit limit preferences?
You can do this at any time - just click here and select 'Manage your preferences'.
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Is there an app for Simply Be Perks?
We don’t have a stand-alone app for Perks, but if you download the Simply Be app from Google Play or the App Store, you’ll be able to access Perks from there.
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How do I opt out of Simply Be Perks?
Just click here
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I have forgotten my Simply Be Perks login details, what should I do?
Your Perks login is the same as your main Simply Be login. Click here to recover your account number or password.